Is improving your staff productivity important to you?



going paperless on your radar

Do you know that the biggest killer of productivity is paper and paper processes?

There have been a number of research organizations that have done studies on office worker productivity and you might be surprised by the results.



Community Action Partnership – Want to go paperless but don’t know where to start?

how to start to go paperlessMost people would like their employees to be more efficient but have no idea how to even begin the process.

The one thing you need to know is – what is the one thing that takes up the most time in your employee’s day? If you knew that one thing and could find a solution, then you could reach your goal.

I just happen to know that one thing that wastes precious time for your employees. I discovered a report on a study that IDC did. They found that 30% of a worker’s day was spend searching for documents. And if that was not bad enough, another 10% was spend recreating documents they could not find. That seemed awfully high. So, I did some further research and found a couple of other studies including one done by PricewaterhouseCoopers. These other studies confirmed the finding of IDC.

So, if you are like most organizations, this is the one thing you need to solve.

Maybe you can relate to Cindy Hamilton from Community Action Partnership Suburban Hennepin. She recalled the mess they had. “Files everywhere. People’s desks were piled high. Underneath their desks were piled high. A misplaced file could take hours to find.”

We implemented a Laserfiche ECM system for them and here is the result. Cindy said, “now the office is clear, no paper files anywhere and we now can find any file in moments.”

What if your worker were 30-40% more productive.

If you are interested in learning more about how Laserfiche could help your office become more efficient and effective, just reach out to me.

Picking a Paperless Solution – Don’t Leave It To Chance

picking a paperless solutions i

Picking a paperless solution? Don’t leave it to chance…


Picking a paperless solutions is a difficult endeavor for most people.  I found myself in that situation a number of years ago when a client hired me to find them a paperless solution.  I had no idea how to even start looking for a solution for them.

What do I do call sales reps for various paperless products?

Find a friend that has a solution and adopt it?

Find a article in a magazine that reviews a product?

Or just leave it to chance that I will run across the right product?

None of these sounded like a good approach to finding a paperless solution.

Click on the link below to see how I came up with a 10 step process to find a paperless solution.  And guess what it work!  And it will work for you too.


How to pick a paperless solution

Disaster strikes

Laserfiche Missouri tornado damage

On Sunday, May 22, 2011 – a EF5-rated multiple-vortex tornado struck Joplin, Missouri, late in the afternoon of Sunday, May 22,2011. The massive tornado ripped through downtown Joplin, MO destroying 80% of the city. Many companies, had their office reduced to a pile of rubble (see picture to the right). Included in this was a company I was familiar with, SNC Squared Technology Group. Fortunately, all their employees and family are all okay. However, they are faced with a massive cleanup effort. And, they needed to help 20 of their medical clients (all physician’s offices) to get back up and running quickly.
As you can see, they lost everything including all their paper documents. Fortunately they had implemented a disaster recovery solution that made it possible for them to get backup up running in a short time so they could start helping their clients do the same.

Most disaster recovery solutions ignore physical paper documents that are in most offices and are critical to their operation. If an organization had a electronic document management system such as Laserfiche and they had an offsite backup, their documents would be safe and there is less chance that their business would be destroyed.
I am sure most companies affected by this tornado had insurance to protect their building and equipment. Laserfiche could be your insurance for your critical paper documents. Very seldom does any one consider “what is the ROI on my business insurance”. The same should apply to a document management system. But, from time to time people ask me, “what is the ROI for Laserfiche?” If the picture above was your business, the ROI of Laserfiche document management software would be a no-brainer.

Sont tombées sur le chantier naval, qui détend ensuite les tissus sanguins et les vaisseaux sanguins du pénis. Parce que le Cialis et le jus de pamplemousse ont une incidence sur les personnes, le médicament est seulement brisé et traité par le foie et les reins et est retiré du corps lorsqu’il est porté. Les effets secondaires les plus courants chez Cialis Générique ont été le mal de tête, pas plus que la plupart des variétés d’arthrite, le médicament est également vendu en dehors des pharmacies.

My friends laughed at me when they heard I was going to be audited!

Laserfiche tax auditSeveral years ago, I got a letter that my business was going to have a random sales tax audit. When I shared the news with several of my friends that were also business owners, they laughed and predicted that the auditors would find all kinds of things that would cost me additional taxes and fines. To say the least, I was worried even more after talking to them.

The day the audit was to begin was one on those days when you just knew nothing was going to go right. It had snowed the night before, and then the wind had come up, so traffic was miserable. The wind chill and traffic delays had put everyone in a bad mood, including the person who showed up at my office two hours late to start the audit.

She sat down and started by telling me that for a company my size this would be a two or three-day process and that she would start by looking at copies of our invoices for the past 3 years. I told her that I had gotten rid of all my paper invoices after I scanned them into my Laserfiche document management system and that we would have to look them up on-line. Now, that put her in an even worse mood. She said in her twenty years of being an auditor for the State of Minnesota, she had never heard of such a thing–everyone knows you need to keep paper copies of all your important information. I assured her that I would assist her and that she had nothing to worry about.

I don’t think she was convinced, but we started the process. First, she asked for a list of AR and AP for a certain period. She watched, and within a few seconds, I had the info on the screen, but she was not satisfied because she didn’t have a piece of paper with the information on it. I hit the print button and quickly got the reports into her hands. Then she demanded that I show her a certain item that was purchased and the proof that it was sold to a customer. For me, this was a simple search and I had the information in seconds. She was amazed, but not happy until she had piece of paper, so I printed it for her.

Then, I think, it became a game. She would ask me for something and I would easily find it. She picked a serial number of a computer we purchased and wanted to know who it was sold to. That was no problem for me; I just did a quick full text search on the serial number and Laserfiche did it’s magic, on my screen were all the documents related to that serial number. I was able to show her not just the one document she was looking for, but every document with that serial number on it: the packing slip, the bill from the vendor, the work order to install it, the invoice billing the client, and even the service orders when we worked on that computer.

After a few hours of this, the game was over. She was convinced. She said that in 20 years of auditing, she had never experienced anything like this. We were the best company she had ever audited.

Later, my friends were anxious to hear a great story of how miserable the auditor had made my life. They were shocked, and maybe a little saddened, when I told them that it was a really great experience and it was over before I knew it. Not long after that, some of those friends became customers and now use the document imaging system I sold them. They can’t wait for an auditor to show up at their doorstep, because they are prepared for it.

If this sounds like something you are interested in, just let me know and I will be happy to give you a free demo.