About

One of my greatest passions in life is helping people and organizations use technology to work smarter, become more efficient, and accomplish more with less effort.

I’ve spent over 40 years in the computer technology industry, and during that time, I’ve worn just about every hat imaginable. I’ve worked as a programmer, test engineer, software engineering manager, sales engineer, sales manager, IT specialist, cloud computing specialist, and marketing manager. I’ve also had the opportunity to start and own two technology companies.

Throughout my career, I’ve had the privilege of working with some remarkable organizations, including IBM, the U.S. Air Force, the IRS, Bell Labs, Compaq Computers, and Ford Motor Company. But some of my most rewarding experiences have come from helping hundreds of small and mid-sized businesses, nonprofit organizations, Community Action Agencies, cities, and local government agencies solve everyday business challenges.

Helping Organizations Work Smarter

For more than 30 years, I’ve focused on helping organizations go paperless, streamline their business processes, and improve productivity through document management and automation. I’ve managed hundreds of software installations, migrations, and upgrades, primarily using Laserfiche Enterprise Content Management (ECM) technology.

Today, as President of Hemingway Solutions LLC, I continue that mission by helping organizations take advantage of modern technology, including artificial intelligence, workflow automation, and cloud-based document management.

Over the years, I’ve learned that technology itself isn’t the goal. It’s what technology allows people to accomplish that really matters.

Why Community Action Agencies Are So Important to Me

I’ve spent more than 25 years working with Community Action Agencies (CAPs) and other nonprofit organizations. And there’s a very personal reason why this work means so much to me.

When I was young, my father spent two years in the hospital. During that time, our family was very poor, and we struggled to make ends meet. There wasn’t a Community Action Agency available to help us through those difficult years. I know firsthand what it’s like to grow up without many of the things other families take for granted.

That experience has stayed with me throughout my life. It’s one of the reasons I have such a special place in my heart for Community Action Agencies and nonprofits that help families facing difficult circumstances.

I understand how much of a difference these organizations can make in someone’s life. And while I’m not the person delivering food, helping a family keep the heat on, or making sure a child has a safe place to live, I get a great deal of satisfaction knowing that the technology we provide helps the people who do that important work.

If I can help an agency become more efficient, reduce paperwork, and free up staff to serve more families, then I feel like I’m making a difference, too.

That’s why working with Community Action Agencies has been one of the most rewarding parts of my career.

Sharing What I’ve Learned – My Books

After spending decades helping organizations go paperless, I realized that many businesses and nonprofits struggle with the same challenges. They know they need to modernize, but they’re not always sure where to begin.

That’s one of the reasons I started writing books. I wanted to share what I’ve learned in a way that’s practical, easy to understand, and useful to people who aren’t necessarily technology experts.

Paper Mess to Paper Less

Paper Mess to Paper Less was my first book, published in 2012. I wrote it to help organizations understand the real cost of managing paper documents and explain how to make the transition to a paperless office.

The book explores the challenges of traditional paper-based processes, the benefits of electronic document management, and the steps organizations can take to reduce paperwork, improve access to information, and increase productivity.

Learn more about Paper Mess to Paper Less

Destination Paperless

Destination Paperless builds on my years of experience helping organizations move beyond simply scanning documents and storing them electronically.

One of the biggest lessons I’ve learned is that scanning documents doesn’t necessarily make an organization more efficient. The real benefits come when you automate the processes surrounding those documents.

In this book, I share practical insights to help organizations think through their paperless journey, avoid common mistakes, and understand how document management and business process automation can transform the way they operate.

Learn more about Destination Paperless

My goal with both books is simple: to help organizations make better technology decisions without getting overwhelmed by technical jargon.

What Keeps Me Going

Even after more than four decades in technology, I still get excited when I see what happens after an organization eliminates a time-consuming manual process.

There’s something incredibly satisfying about watching a task that once took hours get completed in minutes, or seeing employees who were buried in paperwork finally have time to focus on more meaningful work.

I especially enjoy taking complicated technology, making it understandable, and helping people discover opportunities they didn’t realize were possible.

My philosophy is simple: Technology should make your job easier, not more complicated.

And if the work I do helps an organization become more productive, its employees enjoy their jobs more, or a nonprofit serve more families in need, then I consider that a pretty good day’s work.