Are you facing budget cuts? Are your customers expecting better and faster service? Is your paper work bogging you down?
This is just what the Fresno County’s Assessor-Recorder’s Office’s was experiencing. But, by leveraging Laserfiche Document Management software capability, they were able to:
- Reduce processing time for changes of ownerships from 15 days to 48 hours.
- Reduce manual statement processing by 20%.
- Increase citizen services while facing budget cuts, consolidation and attrition that reduced staff from over 200 to 149.
- Become more agile and responsive to both citizen requests and state mandates.
This article tells how they were able to achieve this. Laserfiche Quickfields works budget miracles
Larry Phelps
Solbrekk
Minneapolis, Minnesota