Laserfiche Announces a New IT User Group, Minneapolis, Minnesota

Lasefiche has announced that coming in January a new Online State and Local Government IT User Group will be started.

The first-ever online Laserfiche User Group for State and Local Government IT customers goes live in 2012! IT users from all around the country will convene online for a peer-to-peer exchange of ECM solutions and issues critical to public service environments.

If you are a State/Local Government IT user of Laserfiche Document Management Software, the you will want to join us on January 18, 2012, at 10 am PT as Jerry Sawyer, Senior Programmer Analyst of Durham County, North Carolina, kicks off the group’s inaugural meeting by sharing his ECM strategy and success. In the user group meeting, he’ll discuss:

” Methods his county used to enable quick collaboration between the Department of Social Services and the County Attorney’s Office to prepare child welfare cases for trial.
” The system, servers and processes that improve his county’s efficiency and citizen services.

This will be valuable opportunity!

Beyond this formal user group meeting, the SLG IT User Group forum will officially launch on the Laserfiche Support Site on January 9. Starting on this date, SLG users may participate in the forum anytime by clicking on “Laserfiche SLG IT User Group” under the “Forums” tab in the “Laserfiche Technical Discussion Center.”

You are invited to attend The Art of Enabling the Government Enterprise with ECM on January 19 at 10:00 am PT.

Laserfiche 8.3 video

Here is a good video by Alex Wilson, Product Manager, Brian LaPointe, VP of Sales, and Steve Hackney, Senior Solutions Engineer, discuss how Laserfiche 8.3 helps organizations get more functionality out of their line of business applications.


Does Laserfiche Document Management SW work on tablets?

Yes, Laserfiche states it works on all tablets. So, I just had to see for my self. We tested access to Laserfiche WebAccess on several Android Tablets and it works great. A user has full user access via Laserfiche Webaccess, so they can do most of the functions a user on a PC can do. I had one of my engineers actually test it on a HP WebOs based tablet and it works. Here are some screen shots of WebAccess on an Android Tablet:
Laserfiche works on a tablet - Minneapolis Minnesota

In addition to Tablets, Laserfiche has a free App for Iphone:

IPhone users can have most the same capabilities as a user on a laptop. Here is Laserfiche’s description of the product: Laserfiche Mobile™ combines the flexibility of mobile access with the security and manageability of a DoD 5015.2-STD-certified ECM solution. By providing secure mobile access to the Laserfiche ECM system, Laserfiche Mobile to access Laserfiche and participate in workflows – without the inconvenience of carrying a laptop. For more details:
Laserfiche Mobile – Minneapolis, Minnesota
Laserfiche Mobile Free Download Info

To see Laserfiche Mobile App in action, click on this link.

Apple Ipad Application:
Currently Laserfiche is developing and about to release a Laserfiche App for the Apple IPad. This will enhance the capabilities of Webaccess. It is schedule to release early 2012.

If you have any questions, feel free to contact me.

Larry Phelps
Solbrekk Inc
larry.phelps at

Budget Cuts No Excuse

Document Management, budget cut - Minneapolis MinnesotaAre you facing budget cuts?  Are your customers expecting better and faster service?  Is your paper work bogging you down?

This is just what the Fresno County’s Assessor-Recorder’s Office’s was experiencing.  But, by leveraging Laserfiche Document Management software capability, they were able to:

  • Reduce processing time for changes of ownerships from 15 days to 48 hours.
  • Reduce manual statement processing by 20%.
  • Increase citizen services while facing budget cuts, consolidation and attrition that reduced staff from over 200 to 149.
  • Become more agile and responsive to both citizen requests and state mandates.

This article tells how they were able to achieve this. Laserfiche Quickfields works budget miracles

Larry Phelps
Minneapolis, Minnesota

Crazy Busy Workers – Increasing Productivity

Overworked - no Laserfiche Document Management System

Overworked – no Laserfiche Document Management System

A study was done by the Delphi Group (copyright 2011), “The High Cost of Knowledge” has some important details that I think you will be interested in. In a survey of over 1000 office workers in mid to large size companies, they asked: “compare the amount of work you are doing today compared to 10 years ago.”

The answer to this question may surprise you. Only 11% reported they were doing the same amount of work as 10 years ago. Thirty-five percent said they are doing the work of two people. And 46% reported that they are doing the work of three or more people.

It was found that to cope with this workload and complex situations, over 48% of the worker survives by having over 10 windows open at any one time on their PC.

What these statistics tell me is that most organizations are understaffed and also have very ineffective systems that allow their user to easily access the information they need to get their jobs done. Users that are multi-tasking between 10 or more applications are probably more likely to be stressed, prone to making errors, and not likely to handle the work-load in the long term.

What is the solution? I think that automating business processes with workflow and integrating applications will help users and increasing productivity.

Automate Business Processes

We have automated many business processes for organizations over the years. Some examples of this would be Accounts Payable Automation – see: Accounts Payable Automation

Other examples of business processes that can be automated are:

  • Travel and Expense approvals
  • HR onboarding
  • PTO approvals
  • Energy Assistance approvals
  • Application for employment
  • Accounts Payable – Purchase Requisition
  • Accounts Payable – Purchase Order Process
  • Board Agenda Approval Process
  • Blood Drive Donor Registration
  • Bring Your Own Device Registration
  • Budget Approval Process
  • Building Inspection Approval Process
  • Building Maintenance Request
  • Building Permit Approval Process
  • Request For Office Supplies
  • Business License Application Approval Process
  • Renewal of Business License Process
  • Purchasing Change Order Process
  • Company Party Invitation Form
  • Company Vehicle Inspection
  • Reservation of Company Vehicle
  • Committee Minutes Approval Process
  • Contract Approval Process
  • Contract Management System
  • Temp Worker Onboarding
  • Class Add/Drop Request
  • Court Case File Compilation
  • Caseworker Weekly Report
  • Diploma Request Form
  • Employee Review Process
  • Employee Offboarding
  • Employee Referral
  • Employee Promotion Approval Process
  • Employee Termination Notification
  • Event Registration
  • Employee Exit Interview
  • Expense and Travel Reimbursement
  • Employee Position Requisition
  • Family and Medical Leave Act (FMLA) Leave Tracking
  • FERPA Authorization
  • Fire Inspection
  • Flu Shot Registration
  • Front Desk Visitor Sign-In Process
  • Graffiti Removal Request
  • Grant Approval and Management
  • Hardware Device Checkout
  • Insurance Benefits Enrollment
  • IT Helpdesk Request
  • Job Application
  • Job Requisition
  • Document Approval
  • Liquor License Application and Renewal Process
  • Purchase Requisitions
  • Materials Request and Tracking
  • Network Access Request
  • AP Account Opening
  • New Contract Request
  • New Hire Onboarding Process
  • HR Offer Letter Process
  • Overtime Request Process
  • Personal Information Change Request
  • Dog License Application
  • Teacher Evaluation Process
  • Press Release Process
  • Public Information Request
  • Records Destruction Request
  • Repair Issue
  • RFQ Request for Quote
  • Accident – Safety Incident Report
  • Bullying Report
  • Aptitude Test
  • Service Request Process
  • Accident Report
  • Student Health Information
  • Student History and Information
  • Student Registration
  • Student Housing Questionnaire
  • Change Request
  • SNAP Application approval
  • Time tracking Process
  • Student Transcript Process
  • Shipping Request
  • Trip/Travel Request Process
  • Tuition Payment Process
  • PTO Vacation / Sick Leave Request
  • New Vendor Onboarding
  • Workers’ Comp Claim Process

I liked the conclusion that the Delphi Group ended their article with: “Ultimately our ability to provide knowledge workers with better tools with which to do their jobs will determine how quickly we can accelerate the growth and economic prosperity needed to create new innovations and new jobs – making this jobless recover and every future one as short as possible!”

The tools are available to make workers more efficient. In this past year, I have helped organizations implement Laserfiche Document Management and Workflow software. I have seen amazing increases in user productivity using this tool, Laserfiche.

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